DUE TO COVID-19 WE CURRENTLY DISPATCH ORDERS ON MONDAYS, WEDNESDAYS AND FRIDAYS ONLY.
PLEASE ALLOW FOR DELAYS RECEIVING YOUR ORDER
Poltsa offers a fast, safe and reliable national and international delivery service. The main carrier is Royal Mail, but we also work with other reputable carriers to ensure your order arrives as quickly and safely as possible.
We offer FREE LOCAL DELIVERY to postcodes KT17, KT19, KT4, SM1 and SM3, otherwise a small charge of £3.95 applies to our Standard UK Delivery
Standard Deliveries Orders received before 12.00pm will normally be dispatched on the same day. Very often orders received after this time also get dispatched on the same day, but we cannot guarantee dispatch after 12.00pm. You should allow 1-3 working days for delivery, but most orders will reach you next day with your postman! Please note that we are closed on Mondays, so we can only dispatch Tuesday to Saturday am (our local post office closes at 12.00pm on Sat)
Urgent Deliveries If you need to receive your order next day guaranteed, please contact us on 020 8393 6010 before placing your order. We can offer Royal Mail Special Delivery Guaranteed by 1pm delivery to the UK at a cost of £8.95.
Both services are for orders placed on a working day (e.g. Monday to Friday). Orders placed on a non-working day will be processed on the next working day.
Saturday Deliveries If you need guaranteed Saturday delivery, we can offer Royal Mail Special Delivery Saturday Guaranteed at a cost of £12.95.
For both Special Delivery services a signature is required.
PO Boxes It is not possible to deliver to a PO Box
International Deliveries Please contact us if you cannot find your country on the menu list, as we might be able to ship to you.